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General questions

19

How do I fund my account through un-doi Centrul de Plati?
What do the data on the graph represent?
What are the percentages received through affiliation?
What are crypto price alerts?
How does the affiliate program work?
Who is the AFFILIATE programme for?
What is a Cold Wallet?
What are the risks involved in trading digital currencies?
How long do we keep your data?
How do we use your personal data?
What is the purpose for processing personal data?
Why do we request certain data about customers?
What is a non-banking day?
When can I withdraw the amount earned from the affiliate program?
What is the Customer Support work schedule?
When can I withdraw the winning amount from the affiliate program?
Where can I find information about trading or cryptocurrencies?
What are the working hours for Customer Support?
What commissions do you apply?

Digital wallet

18

How to add an address for external coin transfer?
Does Tradesilvania charge a commission for activating a bank account?
Methods of wallet funding
How can I transfer my cryptocurrencies to a cold wallet?
Which network should I choose if I want to receive or transfer digital currencies?
Limits for digital currency transfer
How to transfer from an external wallet to the Tradesilvania wallet?
The digital coins have not been credited to the wallet
How do I find the Tradesilvania wallet address?
How do I transfer coins to an external wallet?
How long does a digital coin deposit take?
Are the funds kept in my Tradesilvania wallet insured?
What is Tag / Memo?
What happens if I make a mistake with the wallet address when withdrawing or collecting digital currencies?
How can I transfer the coins in an external wallet or on other platform?
How long does a digital coins transfer takes?
How long does a digital coin cashing take?
Why should I keep my coins in the Tradesilvania wallet?

My account

16

How to change email address?
How do I use the favorites feature?
Taxes and fees
Source of funds
Company account – necessary documents
How do I reset my password?
How do I reset my 2FA code?
Who can perform transactions from the Tradesilvania client account?
Where can I find the Service Contract?
How do I generate a report?
How do I activate 2FA?
Where can I download a document confirming a transaction?
How do I complete the verification process?
How do I create a new account?
How do I delete an account?
How long does the account verification take?

Savings

6

Status rewards Savings
Is the indicated Interest / APY% guaranteed?
How to add coins to Savings?
Minimum savings account deposit limits
When is the interest distributed?
What is Tradesilvania Savings?

Buy and sell crypto

14

How do I place an order with a large volume?
What is a Stop/Stop loss order?
Why is there a difference in execution rate for market orders?
What is a FOK order?
Lower trading limits
Can I purchase digital currencies using a credit/debit card?
What is the minimum amount that I can purchase?
How can I buy a digital coins?
How can I sell a digital coins?
Can I buy digital coins with a bank transfer?
Can I buy cryptocurrencies using a bank card?
Can I cancel a limit-type order if it was not already processed?
What is a limit order?
What is a market-type order?

Payment methods

20

How do I fund my account through StartPay/Qiwi?
How do I fund my account through Selfpay?
Processing Time for Deposits and Withdrawals
The FIAT transfer has not been credited
Can I deposit cash?
Why do we set certain daily transaction limits?
How do I fund my wallet with a bank card?
How do I add a bank account?
How long does it take to fund the fiat wallet (RON or Euro)?
How do I transfer/withdraw to my bank account?
How long does a fiat withdrawal take?
Can I fund my fiat wallet from the app using Revolut?
How do I fund my wallet using a bank transfer?
Where can I deposit EURO through Selfpay?
What are the limits for deposit/withdrawal from the fiat wallet (RON, EURO)?
Can I withdraw fiat from the wallet in the application to a Revolut account?
Can I deposit money in the fiat wallet by using Revolut?
What happens if I enter the wrong text in the details of the bank transfer?
How long does the funding take for the fiat wallet (RON or EURO)?
How to transfer from Revolut account?

OTC

8

What is OTC exposure?
How do I activate OTC Desk?
What is the OTC Desk service?
What is the dedicated OTC channel?
What are the OTC trading limits?
OTC Desk Fees
How do I get an OTC quote?
What are the advantages of OTC Desk?

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Processing Time for Deposits and Withdrawals

How long does it take to fund your wallet with RON or EURO: click here

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Updated on November 21, 2025

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Buy Bitcoin, crypto price sell Bitcoin and buy Ethereum on Tradesilvania

About

About us
Terms and conditions
Personal data policy
AML/KYC
ABC policy

About us
Terms and conditions
Personal data policy
AML/KYC
ABC policy

Help

Rates and commissions
FAQ
What is Bitcoin?
Crypto Club
ANPC

Rates and commissions
FAQ
What is Bitcoin?
Crypto Club
ANPC

Contact

Contact details
Blog

Contact details
Blog

Affiliate program

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Tradesilvania is a registered trademark of Tradesilvania SRL.

Tradesilvania is registered with the O.N.P.C.S.B. for the provision of exchange services between virtual currencies and fiat currencies and the provision of digital wallets with number 292/2022.

© Copyright 2018 - 2025 - Tradesilvania

Buy Bitcoin, crypto price sell Bitcoin and buy Ethereum on Tradesilvania

About

About us
Terms and conditions
Personal data policy
AML/KYC
ABC policy

About us
Terms and conditions
Personal data policy
AML/KYC
ABC policy

Help

Rates and commissions
FAQ
What is Bitcoin?
Crypto Club
ANPC

Rates and commissions
FAQ
What is Bitcoin?
Crypto Club
ANPC

Contact

Contact details
Blog

Contact details
Blog

Affiliate program

Follow us on social media

Facebook Linkedin Twitter Instagram Youtube Telegram

Subscribe to our newsletter

Receive daily information about our products in your email.

We guarantee and promise no spam.

Tradesilvania is a registered trademark of Tradesilvania SRL.

Tradesilvania is registered with the O.N.P.C.S.B. for the provision of exchange services between virtual currencies and fiat currencies and the provision of digital wallets with number 292/2022.

© Copyright 2018 - 2025 - Tradesilvania